Privacy & website data

Updated October 30, 2026. This notice describes the URGrafix website at urgrafix.com. Contact Jessica Trimm at jess@thelabellady.com with privacy questions or requests about information you have submitted.

Contact inquiries

The contact form saves your name, email, business details, project choices and message in a private inquiry inbox. An email notification is sent to Jess through our connected email provider, Resend. Hashed network and email identifiers are used to limit spam. Your inquiry is not a newsletter signup.

Information you provide

When you upload artwork, request a preview, save a design, make an inquiry, or order, the site processes the files and details needed for that action. These can include your artwork, name, email address, product choices, design notes, and shipping information. They are used to respond to your request, prepare previews, review artwork, and process orders.

Browser storage and service providers

The studio uses browser storage to remember artwork and some interface choices. You can clear this through your browser’s site-data controls; doing so can remove your local artwork and preferences. Artwork submitted for product rendering or orders may also be stored on the server and sent to Printify to prepare previews or production. Payments are handled through Stripe. Hosting and private owner sign-in are provided through ChatGPT Sites and its infrastructure. Customer billing sign-in is handled by Stripe using your checkout email address; it does not require a ChatGPT account. These providers process information for their respective services under their own policies.

Facebook image import

If you request a Facebook logo import, the public page link is sent to ScrapeCreators to retrieve public profile information. A profile image and relevant page details may be cached to support the import. Only submit images you own or have permission to use.

Advertising and cookies

URGrafix is applying to use Google AdSense. Where Google advertising is enabled, Google and other advertising providers may use cookies or similar identifiers to select and measure ads, including using activity on this and other websites. Advertising cookies can support personalized ads across participating sites. You can manage Google personalization through My Ad Center and learn how Google uses information on partner sites. Browser cookie controls provide additional options. URGrafix’s own service banners link to Jess’s related services and are distinct from Google-served advertising.

Optional website analytics

With your permission, URGrafix uses first-party statistics and Google Analytics to measure public-page visits and clicks on contact, directions, booking and quote buttons. Analytics is off until you allow it. It uses cookies or similar identifiers to measure usage. We exclude URL query strings and fragments from our page measurements and do not send form entries, artwork, email addresses or payment details in our custom events. A button click is not a confirmed inquiry or sale.

You can decline analytics or change your choice through Analytics preferences at the bottom of public pages. Declining analytics does not prevent using the website. First-party stats use a random browser identifier to estimate visitors and record public page paths, referring domains and button-click types. We do not store raw IP addresses, query strings or form entries in these stats. Records are retained for up to 90 days, and reports are accessible only to the site owner. Learn more at Google’s partner-site privacy explanation.

Optional accounts and marketing

Guest browsing and product previews do not require a site account. Customer billing access is verified by Stripe using your checkout email. Private owner sign-in can supply the owner account identifier and profile details to the site. A purchase, preview, or inquiry is not itself a newsletter subscription.

Your requests

Email Jess to ask about access, correction, or deletion of information you submitted. Include enough information to identify the relevant request or order. Some records may need to be retained for order support, accounting, or other obligations. Avoid sending sensitive information that is unrelated to your project.

Other websites

Links to The Label Lady, Google, Stripe, and other websites take you to services with their own privacy practices. This notice may be updated as website features change.